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Retreat Facilitation
  • Collaborative Process
  • Face to Face Interview Agenda Building
  • Team Work Agreements
  • Conflict Discussion and Resolution
  • Goal Setting and Organizational Planning
  • Summary Report
Organizational Assessments and Employee Surveys:
  • Organizational Health and Effectiveness Scans
  • Conflict Scan and Resolution Assessments
  • Organizational Structure Assessment
  • Leadership and Management Accountability Benchmarking
  • Customer Service Need Assessment
  • Confidential Protocols
  • Face to Face Interview and Analysis
  • Written Questionnaire and Analysis
  • Outcome and Change Interventions
  • Reporting Sensitive to Legal, Social and Political issues
Process Design, Mapping and Evaluation:
  • Design Organizational Process
  • Outcome Based Process Design
  • "Harvard Forum" and other Innovative Process Designs
  • Stakeholder Involvement
  • Process-Service Audits
  • System Analysis and Process Mapping
  • "In-progress" Process observation and Improvement Consultation
  • Post Project Critique and Evaluation
  • Lessons Learned Assessments
Executive Leadership Services:
  • Executive Coaching and Professional Advisor
  • Executive Performance Evaluation System Design
  • Executive Performance Evaluation Facilitation
  • Executive Selection Process-Board Expectation Scan
  • Leadership Accountability Systems
Conflict Assessment and Resolution:
  • Conduct Organizational Conflict Assessments
  • Face to Face Confidential Interviews
  • Reporting Methods Sensitive Nature of Conflict
  • Resolution Design
  • Resolution Assessment and Accountability
  • Facilitated Mediation
  • Reporting Sensitive to Legal, Social and Political issues
Research and Evaluation:
  • Conduct both academic and/or applied research
  • Specialist in Qualitative Methods
  • Research in Wide Range of Organizational Settings
  • Evaluation of Programs
  • Benchmarking to Determine Organizational Change
  • Specialty Areas:
    • American Police
    • Corrections-Jails
    • Knowledge Management
    • Crime and Enforcement in Park and Recreational Settings
    • Health and Stress
    • Organizational Change
    • Organizational Process
    • Literature Reviews
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